Contact Us


Complete the contact us form below
and a member of the BGL Team will be in touch.

Get in touch with us!

Software Support

Phone800 933 545

You can log a support call by phone, the BGL Client Centre or from within your software.
Don’t forget the BGL Wiki is available 24/7.

Sales & Client Relations

Phone: 3987 8612
Email: [email protected]

Level 2, Neich Tower
128 Gloucester Road, Wan Chai

Trading Hours

The BGL Head Office and Support Team is located in Melbourne, Australia.

 Trading Hours

Department Hours (HKT)
Support * 07:30 – 16:30 (Mon-Thu)
07:30 – 15:30 (Fri)

* The BGL phone lines are open from 07:30 – 15:00 (Mon-Fri). To contact support outside of these hours, please log a support call via the BGL Client Centre, from within your software or leave a voicemail message on 1300 654 401.

Don’t forget the BGL Client Centre and BGL Wiki are available 24/7.

 Public Holidays and Closures

Head Office – Melbourne, Australia Hours
Monday, 24 December 2018 Closed
Tuesday, 25 December 2018 (Christmas Day) Closed
Wednesday, 26 December 2018 (Boxing Day) Closed
Thursday, 27 December 2018 Closed
Friday, 28 December 2018 Closed
Monday, 31 December 2018 Closed
Tuesday, 1 January 2019 (New Year’s Day) Closed

Don’t forget the BGL Client Centre and BGL Wiki are available 24/7.

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