Software Support
You can log a support call by phone, the BGL Client Centre or from within
your software.
1300 654 401 (Australia)
800 933 545 (Hong Kong)
0800 444 408 (New Zealand)
800 616 2148 (Singapore)
0800 028 3491 (United Kingdom)
Don’t forget the BGL Wiki is available 24/7.
Trading Hours
Trading Hours
| Department | Hours (AEDT) |
|---|---|
| Administration | 08:00 – 18:00 (Mon-Fri) |
| Sales | 09:00 – 17:00 (Mon-Fri) |
| Support * | 07:30 – 19:30 (Mon-Thu) 07:30 – 18:30 (Fri) |
* The BGL phone lines are open from 08:00 – 18:00 (Mon-Fri). To contact support outside of these hours, please log a support call via the BGL Client Centre, from within your software or leave a voicemail message on 1300 654 401.
Don’t forget the BGL Client Centre and BGL Wiki are available 24/7.
All times are in AEDT (Melbourne, Australia)
Public Holidays and Closures
| All Departments | Hours (AEDT) |
|---|---|
| Monday, 24 December 2018 | Closed |
| Tuesday, 25 December 2018 (Christmas Day) | Closed |
| Wednesday, 26 December 2018 (Boxing Day) | Closed |
| Thursday, 27 December 2018 | Closed |
| Friday, 28 December 2018 | Closed |
| Monday, 31 December 2018 | Closed |
| Tuesday, 1 January 2019 (New Year’s Day) | Closed |
| Monday, 28 January 2019 (Australia Day Holiday) | Closed |
| Friday, 19 April 2019 (Good Friday) | Closed |
| Monday, 22 April 2019 (Easter Monday) | Closed |
| Thursday, 25 April 2019 (ANZAC Day) | Closed |
Don’t forget the BGL Client Centre and BGL Wiki are available 24/7.
All times are in AEDT (Melbourne, Australia)
Office Locations
AUSTRALIA
(Head Office)
Suite 2, 606-608 Hawthorn Road
(PO Box 8063)
Brighton East VIC 3187
Phone: 1300 654 401
Email: [email protected]
HONG KONG
(Sales Office)
Level 2, Neich Tower
128 Gloucester Road
Wan Chai, Hong Kong
Phone: +852 3987 8612
Email: [email protected]
SINGAPORE
(Sales Office)
Tong Building #07-03
302 Orchard Road
Singapore 238862
Phone:+65 6521 3826
Email: [email protected]
Training Centre Locations
Adelaide
Express Training Connections
Suite 504, Level 5, 38 Gawler Place
Adelaide SA 5000
Australia
Brisbane
Level 2
490 Upper Edward Street
Spring Hill QLD 4000
Australia
Melbourne
Suite 2
606-608 Hawthorn Road
Brighton East, VIC 3187
Australia
Perth
ATI-Mirage
Level 1, Cloisters, 863 Hay Street
Perth WA 6000
Australia
Sydney
Suite 603, Level 6
44 Miller Street
North Sydney NSW 2060
Australia
Singapore
Tong Building #07-03
302 Orchard Road
Singapore
238862
