Skip to main content

Contact Us

Complete the form below and a BGL Team member will be in touch with you soon!

Get in touch!

Which products would you like to learn more about? (select all that apply)
CAS 360
Simple Fund 360
Simple Invest 360
BGLiD
BGL SmartDocs 360
SmartDocs AI Studio
None
How can we help you today? (select all that apply)
Billing/Subscription
Onboarding/Training
Purchasing/Pricing
Other

BGL trading hours

Department Hours (AEDT)
Telephone Software Support 09:00 – 19:00 (Mon – Thu)
Telephone Software Support 09:00 – 18:00 (Fri)
Live Chat Software Support 09:00 – 17:00 (Mon-Fri)
Sales and Administration 09:00 – 17:00 (Mon-Fri)
All Departments Hours (AEDT)
Monday 26 January 2026 (Australia Day) Closed
Friday 3 April 2026 (Good Friday) Closed
Monday 6 April 2026 (Easter Monday) Closed
Friday 25 December 2026 (Christmas Day) Closed
Monday 28 December 2026 (Boxing Day) Closed

We’ll be taking a well-earned break from Wednesday 24 December 2025 to Friday 2 January 2026 (inclusive). Live support returns on Monday 5 January 2026, but you can access help anytime through our Resource Hub.

Support Services are provided by BGL Team members in both Australia and overseas.