In a matter of weeks, we adapted our software to meet our clients’ changing needs and improve their experience; implemented innovative ways to keep our teams connected and productive; and sought out ways to help the community. Now, we want to share what we’ve learned so far in hopes that it might help you during this transition. Here are some tips from the BGL team to help you nail WFH:
BGL has been recognised for Australia’s Best Customer Service in the category of computer systems, software and internet services in the 2020 Australian Achiever Awards.
I hope this was as a result of lobbying by the accounting bodies.
When I last spoke to the ATO, I was told the accounting bodies supported the ATO position of asking each tax agent to apply for extensions. What changed their minds ?
I called out the previous ATO position as stupid.
It is nice to see the ATO eventually agreed!
Plan the day and week ahead – set goals and keep track of them
Everyone has their own way of planning their time, however, one great tip is to get into the habit of writing your to-do list for the day and week ahead. Also, consider your most difficult tasks and try to get them out of the way as early as possible to avoid procrastination. Using Project Management platforms such as Jira, Asana, Monday.com can be quite helpful.
Communicate with other team members – Implement regular meetings
Since you’re no longer close to your co-workers or manager, it’s good to schedule 1:1 check-in meetings with them on a weekly basis to chat about your goals, upcoming projects and daily tasks. Use this time to clarify any concerns or questions you might have, plus inform about achievements and future tasks. Using communication, video conferencing platforms such as Slack, Skype, Zoom or GoTo can be quite helpful.
Get dressed properly and set up a workstation
Your morning prep routine – People often joke that they would love to work in their pyjamas but, in reality, getting dressed as if you are heading to the office can help put you in ‘work mode’. It also ensures you look professional in all video meetings. The same mindset applies for a proper workstation set up, it can help you stay focused on activities while WFH, so make sure you have one!
Stay connected, lean on community
To feel supported and stay connected to the “real world”, become part of a remote community. We’ve found that being surrounded by others who are successfully working remotely inspires us to remain productive while embracing the flexibility. Plus, human interaction can make all the difference in your productivity as well as your mental and emotional well-being. Participate in Facebook Groups, Slack Channels, attend online events and other community initiatives 🙂
Make the most of your cloud-apps
Automate processes as much as you can. Take advantage of the perks of using cloud-based apps for greater collaboration when working remotely: Cloud computing has made it incredibly easy for workers in a company to collaborate and being able to keep providing the same service level to clients! At BGL, we use a number of cloud applications and that is allowing us to keep providing next level service to clients and collaboration between teams. Make sure you and your team have the right resources in place and are making the most out of it.
Plus, keep positive, enjoy a nice coffee, play with your pets, and celebrate your family!
Working from home can be a big transition. You might feel any combination of lonely, isolated, stressed, frustrated, anxious, unmotivated, or — on the other hand — relieved, relaxed, energised, or productive. It’s all OK and normal. Take it easy on yourself and make sure you remain positive!
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Working from home can be a big transition. You might feel any combination of lonely, isolated, stressed, frustrated, anxious, unmotivated, or — on the other hand — relieved, relaxed, energized, or productive. It’s all OK and normal.
The rapid transition of the SMSF industry towards working from home amid the coronavirus pandemic has meant accountants, advisers, auditors and administrators “have to be more available than ever” for their colleagues and clients, says a leading administrator.
Those who know me know I am passionate about small business.
And this is the time we ALL need to be passionate about small businesses.
So I want each and every one of you to support your local businesses.
I have always supported my local coffee shops, restaurants, greengrocers, bakery, butcher, supermarkets, chemist, etc, etc. But now is the time these businesses REALLY need your help and support.
So please buy local whenever you can. Support your local businesses.
Order takeaway every day or so – and don’t use the delivery services – go and pick up the food so these businesses don’t need to pay 30-35% of your order to a delivery company.
Shop at your local supermarket.
Do everything you can to help your local community thrive.
We will come out of this. It will not be too long (I hope).
Don’t listen to the CNNs – the Crisis News Networks (like 2, 7, 9 and 10) and all those clowns from the overseas media. They are in the spin business – not the news business. They forgot what sensible reporting was a long time.
Don’t read all the crap on social media (you can read mine – I hope you do not think it is crap).
I know BGL clients are hurting. And I know my client’s clients’ are hurting. Let’s do all we can to support them.
And if you are working from home, check in with your team and your extended family. And be safe.
But most of all BE POSITIVE. BE UPBEAT. Positivity is infectious! Be positively infectious on the people in your lives.