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Culture

BGL receives 23rd Australian Achiever Award for customer service

By BGL Update, CultureNo Comments

BGL is proud to announce it has again been recognised by the Australian Achiever Awards with a Highly Recommended customer service rating.

Judging for the Australian Achiever Awards Information and Communications Technology Services category was completed on 18 May 2026. The results are based entirely on customer feedback and evaluated across eight key criteria: time efficiency, addressing client needs, care, value, attitude, communication, overall perception and likelihood of referral.

BGL achieved an impressive customer satisfaction rating of over 90%, clearly reflecting the strength of its client relationships and unwavering commitment to service excellence.

“We’re proud to receive our 23rd Australian Achiever Award”, said Daniel Tramontana, Chief Executive Officer at BGL “This is an incredible achievement and one we don’t take for granted, as our clients are at the heart of everything we do. This recognition is a testament to the passion and dedication of every person at BGL”.

Here’s what BGL clients had to say:

  • “They are prompt, courteous and always very polite in their communication. BGL consistently provides resolutions quickly and always goes above and beyond to find a solution”.
  • “I have been a client for many years and have seen the business evolve significantly over time. Their software improvements have made communication with our clients much easier and they continue to stay up to date with technology and AI integration”.
  • “They are incredibly diligent whenever we contact any staff member”.

“We’re incredibly proud of this result and grateful to every client who took the time to share their feedback” continued Tramontana. “We don’t just build software, we strive to build lasting relationships and that’s what continues to set us apart.”

For more information, please visit www.bglcorp.com. 

June 22, 2026
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BGL recognised as a Great Place to Work® for Women

By CultureNo Comments

BGL is proud to announce that it has been named one of Australia’s Great Place To Work® Best Workplaces for Women for the 4th consecutive year.

“This recognition is a testament to the culture we’ve built at BGL, which focuses on supporting, valuing and empowering all members of our team at every level of the organisation,” said BGL’s Chief Executive Officer, Daniel Tramontana. “At BGL, we believe in providing equal opportunities based on values, skill and experience. By focusing on merit, we’ve built an inclusive, diverse workplace driven by collaboration and innovation.”

The 2025 Best Workplaces for Women list was announced on 6 March 2025. It celebrates organisations that consistently provide positive experiences for women while maintaining industry standards in gender balance and representation. To qualify, companies must be Great Place To Work-Certified, employ at least 50 women and have achieved statistically significant survey results that demonstrate a culture of respect, trust and inclusion.

BGL continues to lead workplace equity through leadership development, mentorship opportunities, flexible working arrangements and initiatives that support career growth in technology and professional services.

“Being recognised as one of Australia’s best workplaces for women is an incredible honour,” said Nadine Freitag, Head of People & Culture at BGL. “We’re super proud to have been featured on this list for the 4th year in a row. BGL is an organisation that genuinely supports and values women at every stage of their careers.” 

BGL remains committed to fostering a diverse and inclusive workplace and ensuring that all team members build successful and fulfilling careers.

For more information, please visit www.bglcorp.com. 

March 18, 2025
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BGL National Winner of the 2024 Australian Achiever Awards

By BGL Update, CultureNo Comments

BGL is the National Winner of the 2024 Australian Achiever Awards for remarkable services in Information and Communications Technology Services

“This is an incredible achievement and acknowledgement of the BGL team,” said BGL’s Chief Executive Officer, Daniel Tramontana. “This marks BGL’s 20th Australian Achiever Award and I am incredibly proud of our team. It is a testament to our unwavering commitment to delivering exceptional experiences and customer service to our clients”.

Australian Achiever Awards are an independent award system based on customer assessments. The award system focuses on eight criteria: Time-related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication, Overall Perception and Referral. 

The award includes special recognition for Andrew Paszko, Simple Invest 360 Product Manager, Andrew Perera, Business Analyst and Daniel Tramontana, CEO for their excellent customer service.

“I am grateful to have been listed as one of the special recognitions, but this is truly a team effort”, added Tramontana. “Our achievement of winning the national title for 2024, along with our exceptional customer satisfaction score of 99.60%, underscores the dedication and hard work of the entire BGL team. This recognition is a testament to our commitment to delivering outstanding service and reflects the ongoing support of our valued clients and partners”.

Accompanied by glowing client testimonials, the award highlights BGL’s exceptional customer service.

“I am a long-term customer of BGL Corporate Solutions and I have taken up more of their services in the last two years,” a customer of BGL said. “They go above and beyond the normal levels of service I expect from an information technology business…The team have excellent communication skills and are enjoyable to deal with.”

Another customer said, “They are knowledgeable and a pleasure to deal with. Everyone is always helpful, polite and friendly. They are active and forward-looking and continually develop their software. The Regtech and Masterclass functions are excellent”.

May 16, 2024
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