The FASEA today marked its plans to recognise the prior learning of those with specialist designations and tertiary qualifications related to financial services.
Be customer-first, not product-first – what exactly does this mean? In the modern business landscape, this means a shift in focus. For too long, product development and customer interface have been disconnected. Organisations have focused on developing products they feel comfortable with and that they want to bring to market.
The release of a new support platform with Zendesk is another game-changer for CAS 360 and Simple Fund 360 clients. BGL has invested to integrate the Zendesk platform into our applications and Sugar CRM system. Zendesk will provide our clients with many support options as we move forward.
Implementing modern technology solutions in your practice can help refine business systems and processes, and simplify, automate, or eliminate activities. Furthermore, it enables access to timely and accurate data to empower decision-making capabilities.
Many fear that technologies such as robotic process automation will be the end of the profession as less labour is needed for many tasks. But the reality is that attracting and retaining talent today has never been harder, partly because kids are not attracted to the repetitive nature of work in an accounting firm.
Whether your business sells to business customers or direct to consumers, your company’s potential for success within a globalized, ever-more-competitive digital marketplace, lies in its power to resonate deeply with the people buying and using your product.
Accountants can no longer shirk away from being technology consultants alongside their traditional role as tax and accounting advisers, according to one trainer.