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August 2021

CX is Far from a Fad!

By Bec Loves CX, Homepage, In the Media, Industry3 Comments

You may have heard word on the street that Client Experience (CX) is the new industry fad and that if you don’t embrace it, your business is setting itself up for failure. This is a controversial opinion among critics however, only one part of this is true and I can say with confidence, CX is far from a fad!

CX has been around for decades however, it has commonly been mistaken for customer service and pumping valuable dollars into the latest and greatest technology. Although these are contributors to CX, it’s just the tip of the iceberg. The expectations from our clients to deliver on CX is growing day by day. 

CXPA refers to Client Experience as “the perception that customers have of an organisation – one that is formed based on interactions across all touchpoints, people and technology over time”. 

I interpret this as an emotional connection you form with a business based on your experiences with them on all levels. It’s that heart-fluttering nostalgia you get when Mr Whippy drives by playing music, in the middle of summer – Doesn’t that take you back to some fun memories? And Mr Whippy generally drove a beat-up old van and his ice cream machine was probably older than your parents, but the experiences and memories that it gave you evoke a fuzzy feeling every time.

The first question to ask yourself is this: How do our clients perceive our business? 

Many of us have been guilty of drawing off assumptions however, the key to CX is facing the hard facts of what clients really do perceive or feel when they think of your business. The biggest mistake business owners make is assuming their business is perceived a certain way and implementing changes based on this. This is self-sabotage!

Hearing and seeing hard facts or data on this matter can be a hard pill to swallow for some but if you have a genuine understanding of your client’s perception, you’re already on the path to CX success and can start implementing meaningful change.

I could go on about CX for hours and hours and don’t worry, I will! But before I flood you with what I have learnt about the six competencies of Client Experience (and work to convert you into a CX superstar!), I’d like you to think about the following points:

  • Mr Whippy was delivering Client Experience to children decades ago, it’s not a fad that will fade away and it doesn’t mean you need the latest and greatest of everything. 
  • There are two types of business owners in the world, the ones that have already embraced CX and the ones that will be forced to embrace it in order to survive. Which one do you want to be?
  • Client Experience is a genuine feeling and perception of your business.

Let’s make a start on this journey together and pick one point from this post that you can apply in your everyday life. It will make a world of difference and allow you to get a feel for what it is to live CX.

Thanks a million – CAS 360 hit 1,000,000 Annual Reviews!

By CAS 360, Homepage, Industry, NewsNo Comments

Thanks a Million!

Last week CAS 360 passed a major milestone, there has now been more than 1 million ASIC Annual Reviews processed in CAS 360!

This is a massive milestone, and we are so thankful to our clients who use CAS 360 every day to complete their corporate compliance work. Without the faith and trust, you have put into the product we would not have come close to this number, we are forever grateful.  

We built CAS 360 with the intention to streamline and automate as much of the corporate compliance job as possible, the Annual Review was always the centerpiece of this. 

CAS 360 has now over a million times automatically downloaded Annual Reviews from ASIC, automatically alerted the user via the Annual Review Alert, automatically compared the data in CAS 360 to ASIC, and after a few clicks generated the Annual Review document pack, email delivered that pack to the company directors, and automatically marked up for digital signing. 

We hope for all of the CAS 360 clients, we have been able to streamline your processes and allow you to spend more time on other meaningful work. Also, we hope that businesses are receiving their documents earlier and signing them easier than ever before. 

We are also so proud to play a part in generating revenue for our clients. If our clients are charging $250 as a service fee for completing the Annual Review, that means… Oh right,  you’re probably an accountant… You know how much has been generated by firms.

Of course, in 2021 we have made this process even more streamlined with the release of Multi Annual Reviews, allowing users to complete their Annual Reviews for the day/week in one simple process. 

However, we are not done with it yet, we have one of our biggest and best innovations yet to come later in 2021, focused on streamlining one more area of the Annual Review process… Stay tuned!

BGL launches integration with digital signing tool

By In the Media, News, SMSF AdviserNo Comments

Published by SMSF Adviser, powered by MOMENTUM MEDIA
Written by Tony Zhang on 16 August 2021
Click here to read on SMSF Adviser website

The SMSF technology provider has launched a new integration with a digital signing service.

BGL Corporate Solutions, supplier of SMSF administration and ASIC corporate compliance and investment portfolio solutions, has announced that CAS 360, Simple Fund 360 and Simple Invest 360 are now integrated with digital signing tool FuseSign by FuseWorks.

“It’s great to add FuseSign to the BGL ecosystem,” Ron Lesh, BGL’s managing director, said.

“FuseSign creates a seamless workflow for BGL clients so that all company, trust, individual and SMSF documents can be digitally signed, speeding up the compliance process and reducing signing times to minutes rather than days for the price of a stamp.”

Melissa Voss, co-founder and head of clients and partners at FuseWorks, said that the firm is thrilled with this partnership and to be able to offer BGL clients with the digital signing tool straight from their platform.

“I am passionate about automation and helping accountants to simplify the day-to-day, removing inefficiencies through the power of automation so they can focus on more human tasks, and that is exactly what FuseSign does — it gives your clients a better experience with your brand, saves your business time and money, and it empowers your team to focus on tasks they really enjoy,” Ms Voss said.

Made for accountants by accountants, FuseSign is an affordable, intuitive and easy-to-use digital signing tool and can be used for all company, trust, individual and SMSF documents prepared by CAS 360, Simple Fund 360 and Simple Invest 360. Recent legislative changes have now made it possible to sign more document types digitally than ever before.

The FuseSign process in BGL applications provides a seamless workflow for clients, with the firm noting that recent evaluations of digital signing solutions have proven documents are signed quicker, easier and with much less friction when digital signing solutions are used.

BGL launches integration with FuseSign

By In the Media, News, XU MagazineNo Comments

BGL launches integration with FuseSign

BGL Corporate Solutions, Australia’s leading supplier of SMSF administration, ASIC corporatecompliance and investment portfolio solutions, is proud to announce CAS 360, Simple Fund 360and Simple Invest 360 are now integrated with digital signing tool FuseSign by FuseWorks.

“It’s great to add FuseSign to the BGL Ecosystem” said Ron Lesh, BGL’s Managing Director.“FuseSign creates a seamless workflow for BGL clients so that all company, trust, individual andSMSF documents can be digitally signed, speeding up the compliance process and reducingsigning times to minutes rather than days for the price of a stamp.

Melissa Voss, Co-Founder and Head of Clients and Partners at FuseWorks, said: “We’re thrilledwith this partnership and to be able to offer BGL clients with our Digital Signing tool straight fromtheir platform. I am passionate about automation and helping Accountants to simplify theday-to-day, removing inefficiencies through the power of automation so they can focus on morehuman tasks, and that is exactly what FuseSign does, it gives your clients a better experiencewith your brand, saves your business time and money, and it empowers your team to focus on tasks they really enjoy.”

Made for accountants by accountants, FuseSign is an affordable, intuitive and easy to useDigital Signature tool and can be used for all company, trust, individual and SMSF documentsprepared by CAS 360, Simple Fund 360 and Simple Invest 360. Recent legislative changeshave now made it possible to sign more document types digitally than ever before. TheFuseSign process in BGL applications provides a seamless workflow for clients. And recentevaluations of digital signing solutions have proven documents are signed quicker, easier andwith much less friction when digital solutions are used.

BGL currently has over 350 partners in our Ecosystem and it is great to be able to addFuseSign to the list.

For more information about this sensational integration, visit https://www.fusesign.com/bgl/

BGL launches integration with FuseSign

By Australian FinTech, In the Media, NewsNo Comments

BGL launches integration with FuseSign

BGL Corporate Solutions, Australia’s leading supplier of SMSF administration, ASIC corporate compliance and investment portfolio solutions, announces CAS 360, Simple Fund 360 and Simple Invest 360 are now integrated with digital signing tool FuseSign by FuseWorks.

“It’s great to add FuseSign to the BGL Ecosystem,” said Ron Lesh, BGL’s Managing Director.

“FuseSign creates a seamless workflow for BGL clients so that all company, trust, individual and SMSF documents can be digitally signed, speeding up the compliance process and reducing signing times to minutes rather than days for the price of a stamp.

Melissa Voss, Co-Founder and Head of Clients and Partners at FuseWorks, said, “We’re thrilled with this partnership and to be able to offer BGL clients with our Digital Signing tool straight from their platform. I am passionate about automation and helping Accountants to simplify the day-to-day, removing inefficiencies through the power of automation so they can focus on more human tasks, and that is exactly what FuseSign does, it gives your clients a better experience with your brand, saves your business time and money, and it empowers your team to focus on tasks they really enjoy.”

Made for accountants by accountants, FuseSign is an affordable, intuitive and easy to use Digital Signature tool and can be used for all company, trust, individual and SMSF documents prepared by CAS 360, Simple Fund 360 and Simple Invest 360. Recent legislative changes have now made it possible to sign more document types digitally than ever before. The FuseSign process in BGL applications provides a seamless workflow for clients. And recent evaluations of digital signing solutions have proven documents are signed quicker, easier and with much less friction when digital solutions are used.

BGL currently has over 350 partners in our Ecosystem and it is great to be able to add FuseSign to the list.

BGL launches integration with digital signing tool FuseSign!

By BGL Update, CAS 360, Simple Fund 360, Simple Invest 360No Comments

Digital Signing, Electronic Signing, Electronic Signature, Company Compliance, Corporate Compliance, Companies, Trust Administration, Trust Management, Trusts, Self-managed Superannuation Fund, Self Managed Super, SMSF, SMSFs, Investment Portfolios

BGL Corporate Solutions, Australia's leading supplier of SMSF administration, ASIC corporate compliance and investment portfolio solutions, is proud to announce CAS 360, Simple Fund 360 and Simple Invest 360 are now integrated with digital signing tool FuseSign by FuseWorks.

“It’s great to add FuseSign to the BGL Ecosystem” said Ron Lesh, BGL’s Managing Director. “FuseSign creates a seamless workflow for BGL clients so that all company, trust, individual and SMSF documents can be digitally signed, speeding up the compliance process and reducing signing times to minutes rather than days for the price of a stamp.

Melissa Voss, Co-Founder and Head of Clients and Partners at FuseWorks, said: “We’re thrilled with this partnership and to be able to offer BGL clients with our Digital Signing tool straight from their platform. I am passionate about automation and helping Accountants to simplify the day-to-day, removing inefficiencies through the power of automation so they can focus on more human tasks, and that is exactly what FuseSign does, it gives your clients a better experience with your brand, saves your business time and money, and it empowers your team to focus on tasks they really enjoy.”

Made for accountants by accountants, FuseSign is an affordable, intuitive and easy to use Digital Signing tool and can be used for all company, trust, individual and SMSF documents prepared by CAS 360, Simple Fund 360 and Simple Invest 360. Recent legislative changes have now made it possible to sign more document types digitally than ever before. The FuseSign process in BGL applications provides a seamless workflow for clients. And recent evaluations of digital signing solutions have proven documents are signed quicker, easier and with much less friction when digital signing solutions are used.

BGL currently has over 350 partners in our Ecosystem and it is great to be able to add FuseSign to the list.

For more information about this sensational integration, visit www.fusesign.com/bgl 

About FuseSign

FuseSign is a digital signing platform like no other. Made by accountants for accountants, it is an elegant solution that simplifies complex tasks, resulting in faster turnarounds, significant cost savings, improved client experience and higher staff engagement.

Digital Signing, Electronic Signing, Electronic Signature, Company Compliance, Corporate Compliance, Companies, Trust Administration, Trust Management, Trusts, Self-managed Superannuation Fund, Self Managed Super, SMSF, SMSFs, Investment Portfolios

I’m not cancelling anything

By No Drama with TrammaNo Comments

I’m not cancelling anything

This week my grandma Vincenza passed away. She was 90 years old.

As I sat beside her while she lay breathless, I couldn’t help noticing her hands. These hands were worn out. They were tired. These hands contributed much to our society, generation and in helping make Australia the lucky country. The hands gave so much to give us a better life and helped set us up for a future.

Born in Sicily and migrating to Melbourne in the 50’s. Having survived World War 2, she understood, pain, famine, fear, bloody hard work and the need for grit. Going without was common practice and selflessness was the only way through. From the toughest moments in her life, she learned resilience, strength, courage and a can-do mindset.

When I think of her life and the countless that have gone before her, I am not going to cancel and or forget what was given, done and or built. While they didn’t have any platform to amplify the good, they did, they quietly went about building the stage. The stage that we at times mindlessly perform on heralding ourselves as heroes when the really, the pain, suffering and at in many cases the sacrificing of one’s life was done by those who went before us. When was the last time we thought of those who went before us to give us what we have today?

Let’s apply this to business. Great businesses are not an overnight success. They take years to establish and all have a foundation. We build up from this foundation to establish culture. We may get some things wrong, but we learn from them. We get many things right. From both right and wrong we develop. We evolve. We build greatness. We don’t however forget where we came from and or deviate from the foundational values that have allowed us to thrive and survive.

The countless efforts to dismantle the stage of the values and principles that make this country great are the biggest threat to our society and the generations to follow. To do the same for our businesses would be of great detriment.

What we and those who went before us have built is something we should be proud of. It is something our leaders place less and less merit on. Not perfect but it has served us and set us up well. As we prepare to hand over the batten to the next generation let ensure that our efforts and those who have gone before us are not in vain.

Victoria – the place no one wants to be!

By BGL Update8 Comments

I used to live in the once great state of Victoria, Australia.

But after 6 lockdowns, this once great state is a shadow of itself.

I am really angry about the scaremongering from the politicians and the media.

Every weekday, I listen to the 8.30 news and all I hear about are infection numbers – scare, scare, scare. They don’t tell me how many people are actually sick or how many are in hospital or how many are in ICU, but they definitely tell me when someone (unfortunately) dies, but not whether they died with COVID-19 or from COVID-19. Scare, scare, scare!

So, let’s first look at the facts.

There has been 37,013 people infected with COVID-19 in Australia from a population of 25,825,438. 30,462 have fully recovered. 5,538 (99%) have a mild condition. Just 70 (1%) are in a serious or critical condition. There has been a total of 943 deaths. My source, before you say he is making these figures up, is https://www.worldometers.info/coronavirus/country/australia/. By the way, I should say, more COVID-19 tests have been performed than the population of Australia, costing us some $1.7b. Wow!

So less than .0014% of the Australian population have been infected and on the scale of deaths per million of population (37) we are 168th in the world.

Some people might say this proves our politicians have done a great job – but have they really? You cannot measure performance on just one statistic – so let’s look at a few others….

Mental health of our children is at an all-time low. Kids Helpline data tells us attempted suicide rates among Victorian teenagers have skyrocketed by 184 per cent in the past six months. Teenagers aged 13-18 are the most at risk, accounting for 75 per cent of the total crisis interventions from 1 December 2020, to 31 May 2021. 44% of Victorian emergency interventions from 1 December 2020, to 31 May 2021, were responding to a young person’s immediate intent to suicide, while child abuse emergencies triggered 31 percent. More than 13,000 calls were made by suicidal children last year, including 1,150 with “immediate intentions’’ or a current attempt to kill themselves. Check out the story on news.com.au. So, while our politicians may have protected some people in our community, they have not protected our children…

What about adults? Business people who cannot put food on the table for their families? Business employees who have lost their jobs with businesses that will never return? Politicians seem to think you can turn off and on business like a water tap. Maybe if just ONE had actually worked in a business, they would know better.

Recent ABS data gives us some idea of the extent of the problem. In June 2021, one in five (20%) Australians experienced high or very high levels of psychological distress in the last four weeks. Almost one in three (30%) younger Australians (aged 18 to 34 years) experienced high or very high levels of psychological distress in June 2021. In June 2021, more people living in Victoria (27%) experienced high or very high levels of psychological distress compared with the rest of Australia (18%).

Before COVID-19, the cost of mental illness to the economy was $60b each year. What is it now?

Small businesses have been decimated. Our governments have introduced schemes to help our small businesses but in reality, most of these are just spin, spin, spin. The grants and loans are simply impossible for most small businesses to get. Again, let’s look at some statistics from the City of Melbourne. Economic output is down 22%. Job losses are up to 75,000 or 15%. Our Lord Mayor Sally Capp should be very proud of herself. Here, hopeless policies around parking and bike lanes, unsafe injecting rooms and her refusal to clean up the streets has turned the City of Melbourne into a ghost town. Check out the stats at www.melbourne.vic.gov.au.

And this is just the city. The cost of the lockdowns to debt ridden Victoria is $150m per day. And we certainly are not All in this together. Our politicians and public servants have had two pay rises since March 2020 whereas the cost of the lockdowns have been borne 100% by business, employees of businesses and the self-employed. 100%. Not 50%, or 75% but 100%. We are definitely NOT All in this together.

But probably the most disheartening thing for me is what this country has become. What has happened to our compassion? The Andrews government lockdowns are brutal and cruel and far worse than they have to be. When I hear of a woman with a baby and her child in a car at the Victorian / NSW border being turned away when she wanted to go less than 100 kms to a farm to isolate or a small business woman who calls the Victorian Government Business Help Line and is recommended a Stress Down program, one has to wonder: our politicians and public servants are simply out of their depth and have lost the plot. When you have clown premiers saying Queensland hospitals are for Queenslanders and a child who lives in Tweed Heads cannot cross the border for treatment and subsequently dies, I wonder what has happened to common sense. What has happened to our compassion?

So, what’s the solution? Well I wish someone were listening. Our politicians and public servants are blinkered. All they care about is 0 0 0. They don’t care about people. They don’t care about what the lockdowns are doing to people. They think they can buy their way out by promising money – that is never delivered. The emergency power legislation in Victoria calls for a proportionate response to a medical crisis. So where is the medical advice? Why has NOT ONE PIECE of medical advice been published? The response in Victoria has not been proportionate. It has been cruel and brutal. There is no compassion.

As one of the lucky few whose business has not been overly affected by this government-caused crisis, I am very thankful. But rolling lockdowns have sapped the confidence of what once was a vibrant city. The people of Victoria are fed up.

Our governments keep relying on models. Models that told us in March 2020 150,000 Australians would die from COVID-19. Models that have been wrong time after time after time not only with COVID-19. Models, models, models. And as all the model-creating experts keep saying, they do not know what effect any single restriction has on their models. So really, the models are rubbish. They don’t actually tell us anything. So, what should we do?

A couple of thoughts: If we only isolated people with COVID-19 (or people who are sick), how would this affect the models? Nobody knows.  If we locked down suburbs or communities, how would this affect the models? Nobody knows. And there must be 100 more ways to contain COVID-19 outbreaks. But nobody knows. Because we have not tried. Because lockdowns are easy and scared people seem to love being locked down.

A recent survey in Victoria revealed 38% think if they get COVID-19 they will die. That’s right – 38%! Not surprising considering there’s only scare, scare, scare it’s the 6.30 news! Maybe we should go the way of the UK and Singapore and stop the media reporting COVID-19 numbers? And maybe we need to set a Freedom Day?

Australia is in a mess. Our politicians are oblivious. They don’t know and most don’t care as long as they get their paycheck every month.  The only way they will change what they are doing to us is if 1,000,000 people protest in the streets – like the Vietnam protests many years ago. But of course, today standing still out in the open – is illegal!

CAS 360 Product Update Release – July 2021

By BGL Update, CAS 360, Product UpdatesNo Comments

We are excited to announce a huge CAS 360 update!

Another huge release for our emerging markets with both New Zealand and Singapore getting some great new features!

Australia

Performance Enhancements for all company data screens

In this update we have been able to focus on some under the hood enhancements, including the re-writing of the company data screens. These screens are now more efficient, consistent and faster than ever.

Commas added to all numbers in CAS 360

This has been a request from a number of users over the last few years, and we’re very happy to release this. Now all numbers in CAS 360 will have the correct commas or equivalent based on the currency for $ amounts. 

CAS 360 already has industry leading features when it comes to managing share/unit structures, this will make sorting and searching this information much easier. 

Added Effective Dates

We have made improvements to all our system minutes and resolutions to now include effective dates for all transactions. 

This will make all minutes and resolutions more complete, as all effective dates are clear and consistent. This will also make it easier than ever to prepare multiple transactions with different effective dates on the same minute or resolution. 

Company Type filter added to reports

Users can now filter by company type when preparing a company listing report. This will allow more flexibility when preparing reports. For example a report listing only the foreign companies can now be prepared.  

There have been a number of other improvements including view only users are now able to download trust deeds, UI improvements to both the SMS screen and the Getting Started process. Also all register names in the reports screen have been updated. 

New Zealand

This update includes a number of new and exciting features for AML in New Zealand. 

AML Provider API

First of all we have officially released our identity verification API for identity providers to consume, over the next few weeks we will be meeting with various identity providers and working through the integration.

Our plan has always been to offer an integrated identity verification solution which allows you to use the information already in CAS 360 and get this information verified. 

AML Enhancements

We have also released a number of feature improvements to the Compliance tab for Companies, these include

  • Moved Level of CDD Required to step 4
  • Risk assessments screen enhancements
  • Added information icon to individual sections
  • Added drivers licence expiry
  • Added ability to attach extra individuals to contacts section of Compliance tab
  • Updates to Compliance Report and Compliance Listing report
  • Displaying Shareholder % next to shareholders
  • Improved PEP check logic and added to individual contact record
  • Added ability to upload utility bill or bank statement to verify address details
  • Improved UI for Risk Assessment questions
Performance Enhancements for all company data screens

In this update we have been able to focus on some under the hood enhancements, including the re-writing of the company data screens. 

These screens are now more efficient, consistent and faster than ever.

Commas added to all numbers in CAS 360

This has been a request from a number of users over the last few years, and very happy to release this. Now all numbers in CAS 360 will have the correct commas or equivalent based on the currency for $ amounts. 

CAS 360 already has industry leading features when it comes to managing share structures, this will make sorting and searching this information much easier. 

Added Effective Dates

We have made improvements to all our system minutes and resolutions to now include effective dates for all transactions. 

This will make all minutes and resolutions more complete, as all effective dates are clear and consistent. This will also make it easier than ever to prepare multiple transactions with different effective dates on the same minute or resolution. 

Company Type filter added to reports

Users can now filter by company type when preparing a company listing report. This will allow more flexibility when preparing reports. For example a report listing only the foregin companies can now be prepared.  

There have been a number of other improvements including view only users are now able to download trust deeds, UI improvements to both the SMS screen and the Getting Started process. Also all register names in the reports screen have been updated. 

Singapore

AML Provider API

First of all we have officially released our identity verification API for identity providers to consume, over the next few weeks we will be meeting with various identity providers and working through the integration.

Our plan has always been to offer an integrated identity verification solution which allows you to use the information already in CAS 360 and get this information verified. 

Notice of Registrable Controllers

In this update we have added the ability to prepare the Notice of Registrable Controller for Singapore companies. This can be added from the Company Shareholders screen. 

Registrable Controller notice Types

This update includes support for 4 types of registrable controllers notices. These include

  • Notice for Controllers 386AG(2)(a)
  • Notice for Persons who knows Controllers 386AG(2)(b)
  • Notice for Change in particulars 386AH(1)
  • Notice for Incorrect Particulars 386AI(1)
Registrable Controllers Documents

This update also brings Registrable Controller Documents to CAS 360, these documents include

  • Confirmation Letter
  • Register of Registrable Controllers
  • Notice for Controllers 
    • Notice for Controllers 386AG(2)(a)
    • Notice for Persons who knows Controllers 386AG(2)(b)
    • Notice for Change in particulars 386AH(1)
    • Notice for Incorrect Particulars 386AI(1)
Shareholders quick add

The Shareholders quick add has been updated for Singapore, this now includes important information fields such as Nationality, ID Type, ID Number and the ability to add a passport. 

Register of Auditors

A new Register of Auditors Report has been added to the Company Reports screen, this new register can be prepared for any company and can be dated on any date, allowing any user to prepare the register at the date that is required. 

Performance Enhancements for all company data screens

In this update we have been able to focus on some under the hood enhancements, including the re-writing of the company data screens. 

These screens are now more efficient, consistent and faster than ever.

Commas added to all numbers in CAS 360

This has been a request from a number of users over the last few years, and very happy to release this. Now all numbers in CAS 360 will have the correct commas or equivalent based on the currency for $ amounts. 

CAS 360 already has industry leading features when it comes to managing share structures, this will make sorting and searching this information much easier.

Added Effective Dates

We have made improvements to all our system minutes and resolutions to now include effective dates for all transactions. 

This will make all minutes and resolutions more complete, as all effective dates are clear and consistent. This will also make it easier than ever to prepare multiple transactions with different effective dates on the same minute or resolution.

Other improvements

There have been a number of other improvements made to CAS 360 Singapore, these include updating company dates when an Annual Return payment has been completed, improvements to the Register of Nominee Directors, improvements to the Annual Return Listing Report, new validations on the Auditors screen, Improved AGM & Annual Return date calculator, ACRA Company Extracts will now import the financial year end date and enhancements to the ‘Getting Started UI’.