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BGL Update

Price vs Cost: What to think about when considering your options?

By BGL Update, In the Media, Industry, No Drama with TrammaNo Comments

Price vs Cost: An interesting point of consideration and discussion

On a daily basis, we are confronted with choices about price. As ingrained in all of us, when looking at a product or software to perform a function, we are often drawn to the cheaper option. Let’s admit it: We all love a good deal and price point!

However, should price be the determining factor when making a decision?

I am from the accounting software world. I love software that makes my life easy. I love software apps that save me time, effort and ultimately money. While I focus on what to look for and consider in making software decisions, some of these considerations can be used across a broad range of decisions and choices we make every day.

Knowing what problem you need to be solved is a great place to start and it will provide you with a clear understanding of exactly what is required to deliver optimal outcomes. Understand the issue at hand, the outcomes, and ultimately, the end customer experience you want to deliver.

Here’s my list of what to think about when considering your options:

1

Features:

Do your due diligence and thoroughly compare features. Line the products against each other. Be clear on your must-haves, don’t need and the nice to have. Features differences can end up costing you a lot of money later down the road.
2

Support:

What help is available and how readily available the help is. When it comes to learning and using software, we at all times will come across questions. Having access to the right resources and support can save you a lot of downtime, reduce write-offs and can help reduce WIP.
3

Updates:

Great software companies are continually updating, improving and adding new features to further delight their clients and the experience. A lack of updates is a red flag on many fronts including, but not limited to, a lack of commitment to the product, the state of the underlying technology, potentially the wrong people leading products, culture, or lack of focus. Do your research!
4

Processing Times:

Great technology reduces the manual time required to complete tasks. Run products in parallel and compare what it takes to achieve the same outcomes. Remember, time saved equals a reduction in costs that is often far, far greater than price differentials.
5

Tasks replaced:

Technology should replace repetitive, predictable and mundane tasks. You do not need people doing these. Great technology will free your people up to focus on value-added services and relationship building which we know are so important in today's space.
6

Integrations:

Beware of software companies that claim to do it all. Great software companies are focused on their core competency. They focus on their strengths and integrate well with other products and services that you may need to fully complete required tasks. The strength of a software company and product is closely aligned to who they play well with.
7

Brand:

An extremely important consideration. Look at their reputation, trust, track record, longevity of employees and leaders. Develop an understanding of the Why they exist and ensure that it aligns with your values and how you want to position your business and services.
8

Customer Experience:

Great software delivers a great internal and external customer experience. Internally, software can equip and empower employees to better perform their tasks while at the same time embracing and learning great technology. Externally, great software will deliver to your clients an experience that generates a greater appetite for engagement, which promotes client longevity and loyalty.

Wow! That’s an extensive list and hopefully it provides you with a little more direction when making purchases.

Yes, price is a factor but just because something is priced less, it does not mean that it costs you less!

At BGL, we have never designed our products to be the cheapest. Our products are designed to drive value and reduce inputs that allow users to deliver superior outcomes and maximise the return for their efforts and investment. At BGL, we love clients who engage with us for who we are, what we represent, and the value we deliver to our clients. That my friends, is foundational to a longstanding and loyal customer base.

CAS 360 launches in Singapore!

By BGL Update, CAS 360, In the Media, Industry, News, TechnologyNo Comments

BGL is proud to announce the launch of the CAS 360 Company Compliance Solution in Singapore!

“The CAS 360 team has been working tirelessly to build CAS 360 Singapore”, said Ron Lesh, BGL’s Managing Director. “I’m excited to announce the BETA version is now available for our Singapore clients. CAS 360 Company Compliance and Trust Management software will help Singapore company compliance professionals streamline their processes with innovative and unique technology. It will save them heaps of time so they can focus on their many, many other responsibilities.”

“BGL is the first business approved by Singapore’s Accounting and Corporate Regulatory Authority (ACRA) to lodge Company Annual Returns electronically in Singapore” added Lesh. “Our CAS 360 Team has worked tirelessly with ACRA to help make the Singapore electronic filing system work for software providers. The first stage is Annual Returns and company data downloads with the electronic lodgement of company change documents available later in 2021.”

“CAS 360 Singapore supports the preparation of the forms and documents required for Company Address, Company Officers and Company Shareholder changes in Singapore” noted Lesh. “CAS 360 also supports the Singapore XBRL for the preparation and lodgement of XBRL Financial Statements with ACRA. CAS 360 is the complete package and will provide the same incredible efficiencies for our Singapore clients as we do for 500,000+ companies in Australia”.

BGL has been operating in Singapore for over 20 years and has over 400 businesses using our market-leading CAS Desktop Singapore software. “CAS 360 is the natural progression for our clients” says Lesh

“As a trusted company with over 30 years of experience and innovation in Regtech, BGL can guarantee our clients will always be compliant with ACRA’s requirements”.

GuestTrack connects to the VIC Government COVID-19 Check-in System

By BGL Update, In the Media, Industry, News, TechnologyNo Comments

BGL Corporate Solutions proudly announce that GuestTrack, our QR code-driven and browser-based COVID-19 check-in solution, is now connected to the Victorian DHHS via Victorian Government Visitation API!

Built using BGL’s multi-award winning BGL SmartDocs technology, GuestTrack was launched in mid-2020 as a free QR code check-in app for businesses. Since then, almost 20,000 businesses throughout Australia and overseas have implemented GuestTrack as their check-in solution. 

From the end of April 2021, all Victorian businesses and organisations using electronic record-keeping must only use QR Code providers who are connected to the Victorian Government Visitation API, and GuestTrack is 1 of 3 approved applications. “I’m so proud of the team! They’re continually working to further develop this amazing app for the community”, said Ron Lesh, BGL’s Managing Director.

“GuestTrack connecting with VIC DHHS Visitation API will allow contact tracers to request check-in data directly from GuestTrack system in case of a COVID-19 outbreak. Visitors’ names, contact numbers, check-in dates and times are extracted from GuestTrack to help contact tracers” noted Lesh.

“What started out as an initiative to help our clients’ clients, has turned out to be a spectacular tool. Apps like GuestTrack will be a necessity for all organisations for years to come” says Lesh.

Since its release in 2020, GuestTrack now supports over 18,000 organisations across 183 countries with a satisfaction rate of 99.88% and over 21 million guest check-ins.

“This has been a great opportunity for BGL to give back to the community” added Lesh. “From an idea at Saturday brunch to 21 million check-ins in 9 months is a fantastic achievement by the BGL Team.”

To find out more about GuestTrack, go to guesttrack.com.au 

CAS 360 Great News!

By BGL Update, CAS 360No Comments

CAS 360 Singapore Company Compliance Software Released to Beta!

For the March 2021 release of CAS 360 we have completed our beta development for CAS 360 in Singapore, and we are very excited to be putting CAS 360 in the hands of a number of beta firms in Singapore.

CAS 360 Singapore, is hosted in Singapore through our infrastructure partner Amazon Web Services (AWS)

CAS 360 Singapore has some amazing features, never before seen in Singapore. CAS 360 is approved for electronic filing of the Singapore company annual return with ACRA. This is done through the seamless filing project. This unlocks huge efficiency gains for CSPs as they can now complete the filing without leaving CAS 360.

We have also added full document support for Company Address, Company Officers and Company Shareholder changes in Singapore.

The April CAS 360 Singapore release will also see some fantastic features, more on that next month.

For CAS 360 New Zealand, we have released a series of new features and improvements. We have continued to build our AML / CDD functionality with the introduction of a new AML / CDD compliance report, and a new AML / CDD compliance listing report.

CAS 360 New Zealand March 2021 update also sees improvements to company imports, improved shareholder imports, improved share transactions being filed to Companies Office, and a few more.

While this release focuses more on CAS 360 Singapore and CAS 360 New Zealand, the CAS 360 Australia team has been hard at work with improvements to adding emails in document production, improved information hovers for trustee companies, enhancements to trust information in Address Usage report and Trust vesting date being added to the Trust Listing Report.

We have a huge new feature for Australia & New Zealand set to drop in early April, this one has taken a few months to develop, and when you see it, you will know why. Oh, and you will be able to complete Annual Reviews/Returns faster than ever before…

See you in April 🙂

Digital Signing with BGL’s COO Daniel Tramontana

By BGL Update, CAS 360, Industry, New Zealand, Simple Fund 360, Simple Invest 360, TechnologyNo Comments

Browsing through various platforms, it has been great to see the discussions around digital signing.

Digital signing in my view, is a must for any organisation where client signatures are required and where the law permits.

As a software provider, it is important to build into the software design and experience a quality engagement piece that brings to surface the true value of Digital Signing.

At BGL Corporate Solutions, we currently integrate CAS 360 (Australia), CAS 360 (New Zealand), Simple Fund 360 and Simple Invest 360 with DocuSign and Adobe Sign and soon to be released, FuseSign by FuseWorks and PleaseSign.

What differentiates these integrations is that they are built directly into the software.

Well, what does this mean? Simple.

We deeply embed the digital signing solution into the software. We mark up the documents and forms, so that when you deliver a set of documents to your clients, they are ready for digital signing. We allow for easy selection of signing and tracking so users can monitor the status

When complete, we notify you and then store the document as required by the governing bodies and make it easy for you to retrieve.

When it comes to Digital Signing solutions, the end-to-end experience is so important and that is what we make great!

2020 was a mad year – but I am so proud of what the BGL Team achieved…

By BGL UpdateNo Comments

2020 was a mad year.

I think we are all happy it is behind us.

But, during 2020, I was really proud of what the BGL Team achieved.

Let me first look at the CAS 360 Team.

There were 17 software releases with over 400 new features released.

Just think about that – 1 software release every 3 weeks and over 1 new feature every day of the year!

Second, let’s look at Simple Fund 360.

There were 42 major software releases with 100’s of new features released. These include:

  • Simple Fund 360 – 15 releases
  • Simple Fund  360 Workpapers – 2 release
  • Simple Invest 360 – 7 releases
  • Simple Fund Mobile – 4 releases
  • GuestTrack by BGL – 12 releases

And these are just the major releases!

Apart from the work of these 2 teams, the Training and Documentation Team were tasked with updating the documentation and training materials for both products. These guys did an amazing job keeping up with the speed of development of the CAS 360 and Simple Fund 360 product teams.

And last, but not least, let’s include the fantastic work of the BGL IT Team. The BGL IT Team released myBGL and a huge amount of internal development during the year. This team also made numerous software releases of both myBGL and to other internal systems.

Not a bad effort from 3 of the sensational teams at BGL.

Working from home the Teams proved they are consummate professionals.

I am so proud of what was achieved in a very difficult year. I am so proud of each and every one of you!

 

The future of BGL’s Simple Fund Desktop

By BGL Update, Homepage, NewsNo Comments

Below is an email I sent to Simple Fund Desktop clients today.

If this affects you, please speak to your BGL account manager

************************************************************************

I am writing to advise you of the future of your BGL Simple Fund Desktop software.

As you would be aware, there will be a number of significant changes to superannuation law in the 2021 calendar year. These changes include indexation of the pension cap of $1.6m, Superstream Rollovers and the ability to have 6 members in an SMSF.

BGL has made the decision to not make these changes to Simple Fund Desktop and therefore 30 June 2021 will be the last tax release of Simple Fund Desktop.

BGL launched Simple Fund Desktop in 1997. This software has had an incredible life but eventually all good things must come to an end.

BGL will continue to support Simple Fund Desktop clients. No date for the cessation of support has been set and we know it will take a while for all clients to move to Simple Fund 360.

What’s next?

Simple Fund 360 is the natural move for Simple Fund Desktop clients. Migration is seamless and ALL data and reports are migrated from Simple Fund Desktop to Simple Fund 360, meaning you do not lose ANY of your valuable data.

To prepare for your transition to Simple Fund 360, it’s best to start early by:

  1. Reaching out to your Account Manager
  2. Preparing your funds for migration
  3. Signing up to Simple Fund 360
  4. Setting up your data feeds

My Account Management and Client Success Team are here to help make your move absolutely seamless. I have asked them to reach out to you in the coming weeks to help you get started but if you would like to contact us, please call on 1300 654 401.

Finally, let me thank you for being a Simple Fund Desktop client. For many of you, I know Simple Fund Desktop has been a part of your lives for a very long time. I hope Simple Fund 360 will help you continue this remarkable experience

BGL very concerned about Total Balance Cap indexation

By BGL Update, Homepage, Industry, NewsNo Comments

BGL is very concerned about the practical implementation of the indexation of the Total Balance Cap.

“It’s simply too complicated” said BGL’s Managing Director, Ron Lesh. “Indexing the $1.6m cap to $1.7m is not the problem – it’s the partial indexation where a person has already commenced a pension that is crazy.”

“There are 2 real problems with partial indexation.

1. Potentially every person can now have a different total balance cap, and
2. Access to ATO total balance cap data is not readily available.

This makes these changes a nightmare for SMSF advisers” says Lesh. “The ATO and Treasury have known for 2 + years that this will be a problem but have done nothing about it. BGL and many others have been asking for API access to ATO total balance cap data, but our requests have been ignored – it’s simply not good enough.”

“Something needs to be done – and fast”

“The Government needs to find a solution to this – fast” added Lesh. “The simplest is to remove partial indexation and increase the total balance cap for everyone to $1.7m. This removes the complexity and is fairer than some of the other solutions. Why should the date a person commences a pension determine how much that pension should be? Clearly this is unfair”

“BGL needs to implement these changes in our market leading Simple Fund 360 SMSF admin software by 1 July 2021. Implementing partial indexation without access to ATO total balance cap data is going to result in many errors” noted Lesh. “Something needs to be done – and fast”.

BGL has over 6,000 clients representing over 200,000 SMSFs using it’s multi award winning Simple Fund 360 SMSF admin software. “It would be really nice if the government took into account the practical implementation issues of the legislation and made changes to help accountants who have already beared the brunt of the work around JobKeeper of the past 12 months” Lesh said.

24 lessons for 24 years

By BGL UpdateNo Comments

Today I turn 24 years of age at BGL!

Yes, more than 1/2 of my life! And I wouldn’t have it any other way.

As I reflect on my time, I would like to share with you my 24 lessons for 24 years.

To my BGL family members, clients, community + friends, I celebrate you today.

Excited by that which is ahead.

24 lessons for 24 years

1

True leadership is rare and BGL has what I would consider one of the best!

2

Belief is the greatest gift you can give someone.

3

Servanthood and humility are the foundations of leadership.

4

A leader’s role is to mitigate and eliminate fear and free your people for greatness.

5

Words have the power to inspire or destroy.

6

Set the stage, draw the curtain, marvel and celebrate the accomplishments of people.

7

Being candid with someone is the basis of trust and respect.

8

Relationships are the platform for trust and engagement. Trust does not just happen. It is earned.

9

Pull your competitors tail every now and again. It’s good fun.

10

When the crap hits the fan, dust yourself off, stare failure in the mirror. Don’t bow down to it or be intimidated by it. Failure doesn’t determine destiny.

11

Winning alone means your accomplishments are selfish.

12

Make every touch point with your clients, community and people remarkable.

13

Sacrifice is the foundation of success and growing people.

14

Listening is the greatest form of respect you can show to someone.

15

Culture doesn’t just happen. It requires a daily commitment of time and effort.

16

Connect people to the greater good by aligning them to the why.

17

Deliver to market products and services that astound your audience.

18

Wisdom comes from living, observing, learning, trying, failing and winning.

19

A lived experience is the great enabler and pathway to opportunity.

20

People matter. Make people feel special, connected, loved and heard. Genuinely love people.

21

Honour and never forget those that have invested in you to make you who are today. Honour them by doing the same with someone else.

22

Sorry shouldn't be the hardest word.

23

Passion, values, integrity cannot be taught. They are instilled in your DNA.

24

Nothing is permanent.