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Ron Lesh

BGL named Australia’s 9th most innovative technology company in AFR awards

By BGL Update, Homepage, TechnologyNo Comments

On Thursday afternoon, BGL was named Australia’s 9th most innovative technology company in the AFR BOSS Most Innovative Companies awards.

This is a sensational achievement by the BGL Team, and I could not be prouder of each and every one of you.

BGL’s submission to the AFR awards was BGL Smartdocs. This was developed by the BGL Big Data Team led by James Luo.

So, what is BGL Smartdocs? Well, I described it in our submission to the AFR in the following paragraph:

BGL has built a solution to convert PDFs or images files into transaction data files. Then using our award winning (2019 AFR Most Innovative Technology Company) Artificial Intelligence and Machine Learning, we automatically process this data in our SMSF administration software. The documents can be clean or contain notations. We use AWS Textract as our OCR provider and then apply Natural Language Processing, Probability and Statistics on lots of linguistic data to help us extract and categorise the data. We then automatically link the data and the document through a system of tags. Our deep learning model runs in the “Edge”, so clients can scan and optimise documents via their mobile phone. BGL SmartDocs will even verify the client has the right data in the right place if they upload a different source document. And BGL SmartDocs also automatically indexes the documents and images making the documents full text searchable.

The BGL Big Data Team have done some amazing work over the past few years. Apart from BGL Smartdocs, they have also developed BGL Smartpost III, our AI based transaction posting solution as well as the big data views in Simple Fund 360 and now Simple Invest 360.

I am especially proud because this is the second year in a row BGL has made the top 10 list. Last year we were recognised as Australia’s 5th most innovative technology company with BGL Smartpost III.

It is unusual and incredible that a 30+ year business can continue to be innovative. This is a reflection of the BGL Culture.

Innovation should be part of the DNA of every business. It is at BGL. But you do not achieve awards like this without a high level of team engagement. At BGL, this is close to 90%. When I hear statistics that only 17% of people are engaged at work, I can understand why the world is in the mess it is today. And why so many of companies have forgotten why they are in business. Hey, let me remind you – it is to serve your customers – not cover the arses of your directors!

When I look at the new board composition laws in California, I wonder what the world has come to. When did we stop selecting the best people for the job rather than the best politically correct candidate? When did quotas ever work? The Victorian government optimizes this stupidity and is one of the reasons my state is in the COVID-19 mess it is in today. Our state public service is employed on the basis of diversity and political views rather than competence.

I am glad to say we have a widely diverse teams of sensational people at BGL. We did not go out to employ a diverse team – we simply employed the best people who came through our doors no matter who they were or where they were from. As Martin Luther King Jnr said I have a dream that my four little children will one day live in a nation where they will not be judged by the color of their skin but by the content of their character. Boy have many of us forgotten this.

Congratulations again to the BGL Team. You are incredible!

 

BGL cleans up 2020 SMSF awards

By BGL Update, Homepage, Simple Fund 360One Comment

BGL was today announced the winner of the 2020 CoreData SMSF Software award.

This is a clean sweep. First BGL achieved highest overall satisfaction among accountants using SMSF software providers in the 2020 Investment Trends SMSF Accountant Report.

Second BGL was recognised by Momentum Media as the 2020 SMSF Software Provider of the year –  for the third year in a row!

And then today, BGL is announced as winner of the 2020 CoreData SMSF Software award.

This confirms it. BGL and Simple Fund 360 are the #1 SMSF software solution in Australia. No buts. The results are in and they are very clear.

BGL won these awards because of the work of our amazing team. The software is sensational – a great job by the Simple Fund 360 Team led by Matt Crofts and supported by our team managers James Luo, Jeevan Tokhi, Anthony Fernandez, Joanne Ng and Brad Wilkinson and of course all our business analysts, developers and testers. You guys have done and amazing job and you should be very proud of yourselves!

But great software is only part of the story. Its is the work of the account managers and sales team, the admin team, the API / integrations team, the client success team, the data services team, the devops team, the IT team, the marketing team, the people and culture team and the support team that helps make BGL #1.

We also can’t forget of course that Simple Fund 360 is only 1 part of the BGL story. Without CAS 360 kicking goals and the upcoming release of Simple Invest 360 and the work of these teams, BGL would not be where it is today.

It is the fully integrated product suite and our extensive ecosystem that makes BGL THE supplier of choice for SMSF admin, corporate and trust compliance.

This post is huge shout out to the team. Great teams with awards. Even greater teams win multiple award. But only the best teams clean up winning ALL the awards in one year. So guys – give yourselves a huge round of applause – you deserve it.

My challenge to the teams: back to back and then let’s head for the 3peat. Let’s do it again in 2021!

BGL passes 750,000 entities in the cloud…

By BGL Update, CAS 360, Homepage, Simple Fund 360No Comments

Many people think business is all about numbers. But it’s not.

Business is really about people. Business is about building a great team and supporting that team through thick or thin.

BGL has great people who have built absolutely extraordinary computer software products. CAS 360 and Simple Fund 360 are sensational software solutions and are clearly #1 in their classes. Let me repeat that: Clearly #1.

They are #1 when it comes to numbers but they are not #1 because of the numbers.

They are #1 because they solve many problems for our clients in innovative ways and with software that is of exceptional quality. They are #1 because we listen to our clients and we put into our software what our clients want.

And because we look for new ways to help our clients be more efficient. Accounting workpapers, BGL SmartDocs and digital signing in Simple Fund 360 are examples of unique features only available in our software solutions. Automation, reliability and ASIC compliance are exceptional features in CAS 360.

Passing 750,000 entities in the cloud is a fantastic achievement. My team should be incredibly proud of what they have achieved over the past 6 years. BGL set its BHAG of connecting 1,000,000 people to our products by 2020 in 2014. This was a big hairy audacious goal when at the time we had maybe 10,000 connections. We would never have thought in our wildest dreams that we would reach this target – and reach it 1 year early – but we did. We did because of the contribution of every current and past member of the BGL Team.

Our new BHAG is even more audacious. But I am confident that working together with the right people in the right seats on the bus, the right culture and the right focus we will achieve this too.

The past 6 months have been pretty depressing in Victoria. And I hope by now our team realised they have done nothing wrong. They have not caused this mess. They have done the right thing all the way through this government caused disaster.

I am really proud of what we have achieved working together so far this year. We have won many awards for our software and the national Australian Achiever award for our customer service. Providing first class customer service has always been a priority at BGL so it is fantastic see a 99%+ CSAT (Customer Satisfaction) score across our support services.

But none of this happens without leadership. I am really proud of how the BGL leadership has worked together through this time to ensure our team are happy, healthy, safe and productive.

We will get out of this mess soon. And we will come out stronger for the experience. I have always been an optimist. It is a shame my optimism does not extend to our politicians – what a sad and (not) sorry bunch they are. I am confident about BGL, our business and our country eventually getting out of this mess caused by a plethora of incompetent politicians and public servants. These people are simply out of their depth.

To my Team, a HUGE thank you. You are a great bunch of people and you thoroughly deserve all the success and rewards that have come and will come your way.

And guys, please do check out our 750,000 entities commemorative video on YouTube

 

 

 

 

 

Not all corporate compliance and SMSF admin software is the same

By BGL Update, Homepage, In the Media, UncategorisedNo Comments

Not all corporate and trust compliance and SMSF admin software is the same. There are reasons why clients invest in BGL software and why you should be very cautious investing in our competitors software.

So:

I could talk about longevity – BGL has been in corporate and trust compliance and SMSF admin software business over 30 years.

I could talk about our management team – between them they have over 100 years experience in corporate and trust compliance and SMSF software industry

I could talk about the skills of our teams – with so many CA’s CPA’s, MBA’s and SSA’s

I could talk about the awards we have won over the past year – 2019 AFR’s 5th Most Innovative Technology Company or our National Award from Australian Achiever for Australia’s Best Customer Service (in the category of computer systems, software and internet services) or the 2020 FinTech Breakthrough Award for Best Regtech Company.

But I am not, I am just going to talk about product features. And to make it simple for your to compare corporate compliance, trust management and SMSF software solutions, I have created a checklist for you to compare our software products with those of our competitors:

So:

First, ask our Sales Team to SHOW you each of these features in our software.

Second, ask our competitors sales people to SHOW you each of these features in their software. Not TELL you their software has a feature,  BUT actually SHOW you the feature and HOW the feature works in their software.

I am confident this comparison will demonstrate to you the HUGE difference between BGL’s software products and those of our competitors.

Last. The one BIG thing that sets businesses apart is great customer service. The BGL Team provides sensational customer service. My team genuinely cares about you – our clients. We don’t care about our share price – because we don’t have one. We do not need to impress analysts and investors – because we don’t have any. The only people we need impress, the only people for whom we need to create remarkable experiences – is you, OUR CLIENTS.

So check out the feature lists, speak to my team, and let us create remarkable experiences for you ad help you create remarkable experiences for your clients.

ATO extends 2019 SMSF lodgement date to 30 Jun 2020

By BGL Update, Homepage, In the Media, IndustryNo Comments

I hope this was as a result of lobbying by the accounting bodies.

When I last spoke to the ATO, I was told the accounting bodies supported the ATO position of asking each tax agent to apply for extensions. What changed their minds ?

I called out the previous ATO position as stupid.

It is nice to see the ATO eventually agreed!

https://www.accountantsdaily.com.au/tax-compliance/14271-tax-commissioner-yields-on-lodgement-deferral

It is disappointing to see some software providers price gouging

By BGL Update, CAS 360, Homepage, Simple Fund 360No Comments

I was contacted today by a client who advised me one of their software providers saw the current crisis as an opportunity to price gouge. The firm had been using this other software for a while and was certainly not wrapped with the software or the service but had stuck it out for a while. We all know what that is like. The fear of changing is worse than the fear of staying!

But then this software provider decided to increase the price of their software right in the middle of these difficult times. What chutzpah!

I am appalled – and so was the client.

At BGL, we want to help clients (and potential clients) not to screw them over.

So, we are offering our desktop clients, cloud clients and new clients a buy now, don’t pay until 1 July 2020 investment opportunity.

SO

If you are a current CAS 360 client, increase your number of companies today and you will not pay for the new companies until 1 July 2020.

If you are a current Simple Fund 360 client, increase your number of funds today and you will not pay for the new funds until 1 July 2020 (this included bank data and share data services).

If you are a CAS Desktop client, migrate your companies to CAS 360 today and you will not pay anything until 1 July 2020.

If you are a Simple Fund Desktop client, migrate your funds to Simple Fund 360 today and you will not pay anything until 1 July 2020.

If you are a not a BGL client, talk to us about moving to CAS 360 and / or Simple Fund 360. Sign up today and you will not pay anything until 1 July 2020.

And to all our clients

Thank you for your support over the past few weeks.

We have 150 team members working from home all doing their very best to service you through these difficult times.

Support your local businesses

By BGL Update, Homepage, IndustryNo Comments

Those who know me know I am passionate about small business.

And this is the time we ALL need to be passionate about small businesses.

So I want each and every one of you to support your local businesses.

I have always supported my local coffee shops, restaurants, greengrocers, bakery, butcher, supermarkets, chemist, etc, etc. But now is the time these businesses REALLY need your help and support.

So please buy local whenever you can. Support your local businesses.

Order takeaway every day or so – and don’t use the delivery services – go and pick up the food so these businesses don’t need to pay 30-35% of your order to a delivery company.

Shop at your local supermarket.

Buy coffee.

Do everything you can to help your local community thrive.

We will come out of this. It will not be too long (I hope).

Don’t listen to the CNNs – the Crisis News Networks (like 2, 7, 9 and 10) and all those clowns from the overseas media. They are in the spin business – not the news business. They forgot what sensible reporting was a long time.

Don’t read all the crap on social media (you can read mine –  I hope you do not think it is  crap).

I know BGL clients are hurting. And I know my client’s clients’ are hurting. Let’s do all we can to support them.

And if you are working from home, check in with your team and your extended family. And be safe.

But most of all BE POSITIVE. BE UPBEAT. Positivity is infectious! Be positively infectious on the people in your lives.

 

Great ASIC corporate compliance software reduces your risk…

By BGL Update, HomepageNo Comments

I have written 3 blog posts in recent times about buying the right ASIC corporate compliance software.  As a reminder:

Don’t buy ASIC corporate compliance software without asking these questions

Beware of  software companies that dont tell truth

Don’t be conned by cheap prices and fantasy spreadsheets

Because when you get it right, you provide your clients with remarkable experiences.

For those of you who have read my recent blog posts, but not taken my advice, the events of recent days simple prove what I have said was 100% correct.

Eventually the world catches up…

In my opinion, it’s all about trust. You need to trust your ASIC corporate compliance software will be there to support you and your clients. You need to trust they will do what they say they will do.

Similarly, you need to trust your document provider will be there to support you and your clients. You need to trust they will do what they say they will do.

BGL has been in business over 30 years. And our document provider business partners have a pedigree of excellence.

So if you are disappointed by your ASIC corporate compliance software provider, sick of the bullsh*t, sick of being lied to, please do chat to us. You have nothing to lose and heaps to gain.

BGL has built its business and reputation on honesty and integrity (we also make great software). That’s why we have been in business for over 30 years – and why others have not.

CAANZ and CPA Australia leave their members high and dry!

By BGL Update, Homepage, In the MediaNo Comments

You may have read the response from CAANZ and CPA Australia this morning to all the flack they have got this week from members and in the industry media.

If not, here is the link:

https://www.accountantsdaily.com.au/business/13543-ca-anz-cpa-defend-accountants-exemption-decision

I agree 100% the whole financial services system is broken and needs to be fixed.

But you need to start somewhere and returning something similar to the Accountants’ Exemption as a start.

Ruling out support for this because you want more, when this is NOT even on the table at the moment, is pathetic, a cop out and a complete let down of the CAANZ / CPA members.

When will the advocacy activities of these organisations start to reflect the views of their members? When will they listen to them?

I would have thought with what has happened at the CPA’s over the past few years, they may have been more inclined to listen to their members – obviously not!

As I said earlier this week, it is really poor that these organisations are not supporting the return of the Accountants’ Exemption for their members – maybe their members will at some stage stop supporting them with membership fees?